Privacy Policy

Introduction

FAMSUN strictly abides by laws and regulations and follows the following privacy protection principles to provide you with more secure and reliable services:

1. Safe and reliable:

We try our best to prevent your information leakage, damage and loss through reasonable and effective information security technology and management process.

2. Independent choice:

We provide you with convenient information management options so that you can make appropriate choices and manage your personal information.Error! Hyperlink reference not valid.

3. Protection of communication secrets:

We strictly abide by laws and regulations, protect your communication secrets, and provide you with safe communication services.

4. Reasonable and necessary:

In order to provide better service to you and other users, we only collect necessary information.

5. Clear and transparent:

We make an effort to explain our privacy policy to you in simple and understandable terms so that you have a clear understanding of how our information is handled.

6. Integrate privacy protection into product design:

We integrate the concept of privacy protection into all aspects of product and service development and operation.

This Privacy Policy basically tells you:

We encourage you to review our Privacy Policy (the "Policy") to learn more about how we collect and use information so that you can better understand our services and make appropriate choices. By using our services, you agree with what we have stated in this policy. Unless otherwise agreed, the terms used in this Policy shall have the same meaning as those in the Feng Shang Services Agreement.Error! Hyperlink reference not valid. If you have any questions, please contact us.Error! Hyperlink reference not valid.

The information we collect

We collect only the information necessary to realize the functions of the products according to the principles of legality, legitimacy and necessity.Error! Hyperlink reference not valid. Unsolicited information you provide when using our services

· Information you fill in when you sign up for an account

For example, the nickname, mobile phone number you filled in when you registered your account.

· Information you submit through our customer service or when you attend our event

For example, your name, phone number, home address, and other information may be included in the questionnaire you fill out when you participate in our online activities.

Some of our services may require you to provide certain personally sensitive information to perform certain functions. If you choose not to provide such information, you may not be able to use certain features of the Service normally, but your use of other features of the Service will not be affected. If you voluntarily provide us with your personal sensitive information, you consent to our handling of your personal sensitive information for the purposes and in the manner described in this policy. 

The information we obtain when you use the Services

· Log information. When you use our services, we may automatically collect information and store it as service log information.Error! Hyperlink reference not valid.

1) Equipment Information

For example, device model number, operating system version, unique device identifier, signal strength, and so on.Error! Hyperlink reference not valid.Error! Hyperlink reference not valid.

2) Software Information

For example, the version number of the software, the browser type. We collect information about the mobile applications and other software you use to ensure the security of your operating environment or to provide services.

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4) Service Log Information

For example, the information you search and view when you use our service, service failure information, referral website and so on.

5) Communication log information

For example, the account, time and duration of your communications while using our services.

· Location information

When you use location-related services, we may record the location of your device in order to provide you with the relevant services.

When you use the Services, we may use IP addresses, GPS, WLAN, (E.g. WiFi) or a base station to obtain your location informationError! Hyperlink reference not valid.Error! Hyperlink reference not valid.Error! Hyperlink reference not valid.Error! Hyperlink reference not valid.

The information you or other users provide when using the service may include your geographic location information, such as your local area information that may be included in the account information you provide.

· Other relevant information

In order to help you better use our products or services, we will collect relevant information. For example, let's collect eigenvalue information. To ensure that you can contact people you know when using our services, if you choose to enable the import contacts feature, we may encrypt the names and phone numbers of your contacts and collect only the encrypted information.

How we use the information we collect

We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain to you again and obtain your consent.

To provide services to you

Meet your personalized need

For example, language settings, location settings, personalized help services.

Safety Guarantee

For example, we use your information for authentication, security, anti-fraud monitoring, archival backups, security services for our customers, and more. For example, security software that you download or install can detect malicious programs or viruses, or identify fraudulent information for you.

Recommend advertisements, information, etc. That may be of interest to you

Evaluate and improve the effectiveness of our advertising and other promotions and promotional activities

Management Software

For example, software certification, software upgrades, etc.

Invite you to participate in a survey about our services

In order to provide you with a better experience, improve our services or other uses agreed by you, we may use the information collected through certain services for our other services, subject to relevant laws and regulations. For example, information about your use of one of our services can be used to display personalized content or advertising to you in another service, for user research, analysis and statistics, and so on.

To secure the service and help us better understand how our application is performing, we may record information such as how often you use the application, failure information, overall usage, performance data, and the source of the application. We do not combine the information we store in our analytics software with the personally identifiable information you provide in the application.

How we use cookies, identifiers, and related technologies

We, or our third party partners, may collect information from you by placing secure cookies, identifiers and related technologies to provide you with a more personalized user experience and service. Third-party partners are strictly required to comply with the relevant provisions of this policy.Error! Hyperlink reference not valid.Error! Hyperlink reference not valid.

You can also manage cookies through your browser settings. Please note, however, that if cookies are disabled, you may not have the best experience with the service and some services may not work properly. If you would like to learn more about the security of cookies, etc you can refer to the Cookie Policy Statement.Error! Hyperlink reference not valid.

Information you have shared

You can share your information with your friends, family and other users through our service.

Please note that this may contain your personally identifiable information, personal property information and other sensitive information. Please consider disclosing your sensitive personal information carefully.

You can control the extent to which you share information through our privacy settings on the Service, and you can delete information you share publicly through the settings on the Service or through guidelines provided by us. You should note, however, that this information may still be maintained independently by other users or unaffiliated third parties not under our control.

How do you manage your information

You can access, modify and delete the registration information and other personal information you provide in the course of using our services, or contact us according to the notice guidelines. The extent and manner in which you access, modify and delete personal information will depend on the specific services you use.

For example, if you want to stop sharing your location information when using location-related services, you can stop sharing by turning off the location function of mobile phone, software and hardware service providers and communication service providers, and you are advised to read the relevant guidelines carefully.

We will collect and use your information only to perform the functions of our products or services as described in this policy.

If you find that we collect and use your personal information in violation of laws, administrative regulations or agreements between the two sides, you can ask us to delete it. If you find that we collect and store your personal information is wrong, you can also ask us to correct it. Please contact us through the contact details listed in this policy.Error! Hyperlink reference not valid.

Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requests, and we will respond to your request within a reasonable period of time.

The information we share

We strictly limit the sharing of information in accordance with the provisions of laws and regulations, such as:

We may share your personal information with third parties with your prior consent

We need to share information that has been anonymized or de-identified with third-party partners, and require them to strictly abide by our measures and requirements on data privacy protection, including but not limited to processing in accordance with data protection agreements, commitments and relevant data processing policies, so as to avoid identifying personal identity and protect privacy security. Such sharing will be used mainly for the following purposes:

· Offer our services to you;

· Achieve the purposes described in the section "How we use the information we collect";

· Fulfil our obligations and exercise our rights under the HSBC Services Agreement or this Policy;Error! Hyperlink reference not valid.

· Understand, maintain and improve our services.

We will not share information that can be used to personally identify you (such as your name or email address) with partners unless you explicitly authorize it.

As our business continues to grow, we will continue to protect or require new managers to continue to protect your personal information in accordance with laws and regulations and standards no less stringent than those required by this Policy by notifying you through push notifications, public announcements, etc when transactions such as mergers, acquisitions, asset transfers, etc result in the sharing of your personal information to third parties.

We will use the information collected for big data analysis.

For example, we use the information we collect to analyze urban thermal maps or industry insight reports that do not include any personal information.

We may make publicly available and share statistically processed, non-identifying information with our partners to understand how users use our services or to inform the public about overall usage trends for our services.

We may disclose your personal information for the following purpose

· Comply with applicable laws, regulations and other relevant provisions;

· Compliance with the provisions of a court judgement, ruling or other legal process;

· Compliance with the requirements of the relevant government authority or other legally authorised organisation;

· We have reason to believe that we need to comply with the relevant provisions of laws and regulations;

· Reasonable and necessary use in order to implement the relevant service agreement or this policy, safeguard social and public interests, and protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

Information we may send to you

Information Push

We may send you emails, text messages, information or push notifications when you use our services.

You can choose to unsubscribe on your device by following our tips on how to do so.

Announcements related to services

We may make announcements to you regarding the Services when necessary (for example, when a Service is suspended for system maintenance).

You may not be able to cancel these service-related announcements that are not advertisements in nature.

Where and for how long the information is stored

Where the information is stored

We comply with the provisions of laws and regulations, and store the personal information of users collected in China.

Duration of stored information

In general, we only retain your personal information for as short a time as necessary to accomplish our purpose. However, we may change how long personal information is stored to comply with legal requirements if:

· In order to comply with applicable laws, regulations and other relevant provisions;

In order to comply with the provisions of a court judgement, ruling or other legal process;

· In order to comply with the requirements of the relevant government authority or legally authorized organization;

· We have reason to believe that we need to comply with the relevant provisions of laws and regulations;

Reasonably necessary for the implementation of the relevant service agreement or this policy, the protection of social and public interests, and the protection of personal or property safety or other legitimate rights and interests of our customers, we or our affiliates, other users or employees.

When our products or services cease to operate, we will notify you by, for example, push notification, public announcement, and delete or anonymize your personal information within a reasonable period of time.

Information Security

We provide appropriate safeguards for your information to protect it from loss, misuse, unauthorized access or disclosure.

We strictly abide by laws and regulations to protect users' communication secrets.

We will use a variety of security measures within a reasonable level of security to keep information secure.

For example, we use encryption (e.g TLS, SSL ®), anonymization, and other means to protect your personal information.Error! Hyperlink reference not valid.

We have established dedicated management systems, processes and organizations to ensure information security.

For example, we strictly limit who can access the information, subject them to confidentiality obligations, and conduct reviews.

If personal information leaks and other security incidents occur, we will start emergency plans to prevent the expansion of security incidents, and inform you in the form of push notifications, announcements and so on.

Advertisement

We may use your relevant information to provide you with advertisements that are more relevant to you on relevant websites, applications and other channels. You can learn more on the About Advertising page.Error! Hyperlink reference not valid.

Protection of minors

We attach great importance to the protection of personal information of minors.

According to the relevant laws and regulations, if you are a minor under the age of 18, you should obtain the consent of your parents or legal guardians before using the service of Feng Shang.

If you are the guardian of children, before helping children to complete the registration and use of products or services, you should carefully read this policy, product-specific privacy protection guidelines (if any) and Children's Privacy Protection Statement, decide whether to agree to this policy, product-specific privacy protection guidelines (if any) and Children's Privacy Protection Statement, and help children to register and use. O that children can use the products or services we offer.Error! Hyperlink reference not valid.Error! Hyperlink reference not valid.

If you have questions or rights regarding the protection of the personal information of children under your guardianship, please contact us through the contact details disclosed in Section 7 of the Children's Privacy Protection Statement. We will process and respond to you within a reasonable time.Error! Hyperlink reference not valid.

Scope of application

This policy applies to all of our services.

Some services have their own specific privacy guidelines/statements that are more specific about how we handle your information in that service.

In the event of any inconsistency between this Policy and the privacy guidelines/statements for a particular service, the privacy guidelines/statements for that particular service shall prevail.

Please note that this policy does not apply to services provided by other companies or individuals.

For example, you log in to services provided by other companies or individuals by using your WeChat account.

Your use of such third party services is subject to their privacy policies (not this Policy) and you are advised to read them carefully.

Contact us.